Customer Service and Administrative Support, 735 hours

Our Job Training Customer Service and Administrative Support program answers the demand
for trained office personnel. This program offers office skills, computer technologies, keyboarding,
business English, and office simulations. This program will prepare you for a beginning career in
the business environment. Office Proficiency Assessment & Certification (OPAC) will be providing
the on-line testing for our students on the following topics: key-boarding, Microsoft Word,
proofreading, and 10-key calculator. 

·        Business English

·        Business Math

·        Business Simulations

·        10-Key Calculator Simulations

·        CPR / First Aid / AED

·        Document Formatting

·        Employability Skills

·        Filing Simulations                   

·        General Office Procedures

·        Internet

·        Interviewing Skills

·        Fundamentals in:
  Microsoft Office Access
  Microsoft Office Excel

Microsoft Office Outlook

Microsoft Office PowerPoint  
      Microsoft Office Word
·        Photocopying
·        Telephone Skills 
·        Resume
·        Windows Operating System

 All students will receive their textbooks as part of this course. 

 Pell Funding Available To Students Who Qualify

 Updated May 16, 2010